Returns & Exchanges
At Into Archive, we curate rare and vintage pieces that deserve a permanent home in your collection. If your selection isn't the perfect fit, we offer a 14-day return window for store credit or exchange on all eligible archival items.
Return Process
- 1.Initiate Your Request
Log into your customer portal and select the order containing the item you wish to return to receive an automated Return Authorization number.
- 2.Prepare the Archive
Ensure the garment is in its original condition with all designer tags and security seals intact, and place it back in the original protective packaging.
- 3.Ship with Care
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location within 3 business days of your request.
- 4.Quality Inspection & Credit
Once our curators verify the item's condition, your store credit or exchange will be processed and issued via email within 5-7 business days.