Frequently Asked Questions
Everything you need to know about our curated archival collections.
Are the items sold on Into Archive authentic?
Yes, every piece undergoes a rigorous multi-point inspection by our team of experts to guarantee 100% authenticity before being listed.
What kind of condition can I expect from vintage pieces?
As we specialize in archival and pre-owned fashion, items may show signs of wear. Each listing includes a detailed condition report ranging from 'Never Worn' to 'Fair'.
How long does shipping take?
Orders are processed within 2-3 business days. Domestic shipping typically takes 5-7 days, while international delivery can take 10-14 days depending on customs.
What is your return policy?
Due to the unique and limited nature of archival fashion, all sales are final. We provide detailed measurements and photos to ensure you are confident in your purchase.
Do you ship internationally?
Yes, we ship worldwide via DHL Express and FedEx. Please note that import duties and taxes are the responsibility of the customer.
Can I sell my archive pieces to you?
We are always looking for rare designer pieces. Please contact our sourcing team via the 'Sell With Us' page to submit your items for consideration.